Attach Anything, Track Everything
CLIFF supports almost any type of digital file—PDFs, Word documents, spreadsheets, images, and more. Attachments can be linked directly to correspondence, and if the same file is uploaded multiple times, CLIFF applies automatic versioning to avoid duplication and confusion.
For text-based documents, CLIFF goes a step further: all content is automatically keyword- indexed, making files instantly searchable alongside your correspondence records.
Powerful, Flexible Search Tools
CLIFF offers a full suite of search tools to help you find what you need—fast. Whether you're looking for a single file or analyzing a larger dataset, you can search by:
- Simple keywords (with support for Boolean logic and wildcards)
- Custom form-based search criteria
- Saved or scheduled searches that run automatically
- Historical patterns based on an Author’s previous correspondence
Searches can be as focused or as broad as needed, and results can be used as a launchpad for reporting or deeper analysis.
Fast, Context-Aware Data Entry
From daily operational reports to big-picture performance insights, CLIFF’s reporting engine lets you create exactly what your team requires. Built-in statistical and production reports are included, and a custom report builder makes it easy to:
- Drag and drop data fields to create reports
- Save and share reports with others in your organization
- Export results in HTML, PDF, or Excel (XLSX) formats
- Reuse search criteria automatically to power recurring reports
Whether you're managing internal or external accountability, CLIFF keeps your reporting straightforward and reliable.
Built-In Email Integration
CLIFF includes fully integrated email support to keep all communication in one place. Incoming emails can be automatically converted into new correspondence records or attached to existing ones, while outgoing emails can be composed and sent directly from within the application.
All email content—including attachments—is stored, searchable, and auditable, so nothing slips through the cracks.
Ready for a Multilingual Workplace
CLIFF supports multiple interface languages and allows each user to select their preferred language. This makes it easy to deploy in bilingual organizations without maintaining separate systems or workflows.
Language support includes field labels, menus, system messages, and more—ensuring a consistent experience for all users.
Access Control, Down to the Field
Robust role-based access control lets you define who can view, edit, or manage different parts of the system. Permissions can be configured at every level—from entire modules down to individual fields—giving you precise control over sensitive information.
Need to enforce a "need-to-know" policy? CLIFF has you covered.